Atlassian Confluence is a collaborative platform (enterprise wiki software) that can be used for working together on pages/documents, sharing knowledge (knowledge database) in organizational units and for project-related documentation.
Shared creation and editing of pages/documents incl. comments
Project management or project-related documentation
Knowledge management within organizational units (departments)
Knowledge databases
Basic task management
Software development and project management tool with comprehensive support for agile approaches such as Scrum or Kanban.
Software development in a team
Processing of bugs and feature requests
Task management
Joint processing of tickets
Project planning with Structure and Gantt charts
Project controlling
Central platform (based on Jira Service Management) for creating and processing requests from different departments such as IT-SERVICES, University Library, Personnel Office or Digital Teaching Services.
Inquiries to IT-SERVICES (e.g. in case of problems or ordering of hardware or software)
Processing book orders or other requests to the university library
Queries on topics mapped in SAP from the areas of finance or human resources
Automatic translation or reporting of social media appearances in the Marketing & Communications area
Support in the area of research services and communication with PURE
Requests for digital teaching (Digital Teaching Services)