Chatbot

Chatbot created by WU that automatically responds to questions. The chatbot is created with the AIOS tool from Leftshift One. It can also access answers stored in Typo3 or Confluence and is active on different subpages of the WU website. Depending on the language of the website, the chatbot answers in German or English.

Use Cases

  • automatic response to recurring questions (e.g. about login)
  • assistance in finding relevant information (links to the right website for detailed information)
  • immediate answers to the questions of users
  • answers at any time